With borders reopening we can still support your health but with some changes.
We are taking every precaution to ensure our clinic remains a safe place for patients and staff.
Just as our name suggests, we are a dedicated skin cancer clinic. Our clinic is equipped with the latest technology in photography and dermoscopy. We use the MoleMAX High Definition System to store the images of moles digitally for life time comparison. The system allows us to look for the evidence of the appearance of new lesions or changes to existing lesions over time which assists in the early detection of skin cancer.
Make an appointment today. No referrals required.
Print, fill out and bring the above form with you to your appointment.
Cairns Skin Cancer Clinic uses the state of the art MoleMAX machine to assist in assessing and diagnosing our patients.
The MoleMAX magnifies a mole to 30 times and uses specialised light to look through your skin to see the mole structure. This makes detecting melanomas easier and means fewer unnecessary operations.
As you see your enlarged moles on the screen, Dr. Gordillo will point out to you the features of the mole that helps him make his diagnosis. The MoleMAX permanently records and stores images of your moles along with Dr. Gordillo’s diagnosis for a permanent lifetime record.
Cairns Skin Cancer Clinic is a private billing practice.
Medicare rebates apply.
Our fees are determined by the Australian Medical Association recommended rates and the costs associated with running a high quality medical practice. Please contact us if you wish to discuss the fee for your appointment.
We require that all accounts are settled in full on the day of consultation; EFTPOS, Visa, Mastercard and cash are accepted.
Our practice offers Medicare Easycliam for eligible services. Your Medicare Rebate can be paid back to your Debit card immediately after you have paid your account.
The cost of procedures varies with the type of procedure and its complexity; when booking a procedure, all patients are given an information sheet explaining all aspects of the procedure and its associated costs.
Consultation is by appointment. Urgent cases are seen on the day.
In order to check your skin thoroughly, Dr Gordillo will perform a full, systematic, skin examination rather than just a brief check of a few spots. Please ensure that you remove all makeup and nail polish prior to your appointment.
Appointments are between 20 and 30 minutes.
If you are a new patient, Please arrive 10 minutes early to complete paperwork.
Despite our best intentions, we sometimes run late! This is because someone has needed unexpected urgent attention. We appreciate your understanding.
You will receive an SMS reminder of your appointment 48 hours in advance. Please advise staff if you prefer not to have an SMS reminder sent.
Please advise us if you are unable to attend your appointment well in advance, as this enables us to reschedule the day for other patients.
When it comes to skin cancer, it is of extreme importance to have a proper and detailed explanation of your pathology results. Dr Gordillo will check all results on a daily basis and discuss them with patients personally as they become available. A copy will be sent to your usual GP if you have been referred to us.
We would like to hear about your concerns, complaints or suggestions. Please feel free to talk to Dr Gordillo or to Di regarding any issues.
This practice is committed to maintaining the confidentiality of your personal health information. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff and to comply with the Privacy Act.
As part of our commitment to preventative care, a reminder letter of your skin cancer check will be sent to you. Please advise us of any change of address.
We are committed to protecting the privacy of patient information and to handling your personal information in a responsible manner in accordance with the Privacy Act 1988 (Commonwealth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, encompassing the 13 Australian Privacy Principles.
We collect information that is necessary and relevant to provide you with medical care and treatment, and manage our medical practice. This information may include your name, address, date of birth, gender, ethnicity, health information, family history, credit card and direct debit details and contact details. This information may be stored on our computer medical records system and/or in hand written medical records. Wherever practicable we will only collect information from you personally. However, we may also need to collect information from other sources such as treating specialists, radiologists, pathologists, hospitals and other health care providers.
We collect information in various ways, such as over the phone or in writing, in person in our clinic or over the internet if you transact with us online. This information may be collected by medical and non-medical staff. In emergency situations we may also need to collect information from your relatives or friends. We may be required by law to retain medical records for certain periods of time depending on your age at the time we provide services.
Use and Disclosure
We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes directly related to your care and treatment, or in ways that you would reasonably expect that we may use it for your ongoing care and treatment. For example, the disclosure of blood test results to your specialist or requests for x-rays. There are circumstances where we may be permitted or required by law to disclose your personal information to third parties. For example, to Medicare, Police, insurers, solicitors, government regulatory bodies, tribunals, courts of law, hospitals, or debt collection agents. We may also from time to time provide statistical data to third parties for research purposes. We may disclose information about you to outside contractors to carry out activities on our behalf, such as an IT service provider, solicitor or debt collection agent. We impose security and confidentiality requirements on how they handle your personal information. Outside contractors are required not to use information about you for any purpose except for those activities we have asked them to perform.
Data Quality and Security
We will take reasonable steps to ensure that your personal information is accurate, complete, up to date and relevant. For this purpose our staff may ask you to confirm that your contact details are correct when you attend a consultation. We request that you let us know if any of the information we hold about you is incorrect or out of date. Personal information that we hold is protected by: - securing our premises; - placing passwords and varying access levels on databases to limit access and protect electronic information from unauthorised interference, access, modification and disclosure; and - providing locked cabinets and rooms for the storage of physical records.
If you believe that the information we have about you is not accurate, complete or up-to-date, we ask that you contact us in writing (see details below).
You are entitled to request access to your medical records. We request that you put your request in writing and we will respond to it within a reasonable time. There may be a fee for the administrative costs of retrieving and providing you with copies of your medical records. We may deny access to your medical records in certain circumstances permitted by law, for example, if disclosure may cause a serious threat to your health or safety. We will always tell you why access is denied and the options you have to respond to our decision.
If you have a complaint about the privacy of your personal information, we request that you contact us in writing. Upon receipt of a complaint we will consider the details and attempt to resolve it in accordance with our complaints handling procedures. If you are dissatisfied with our handling of a complaint or the outcome you may make an application to the Australian Information Commissioner or the Privacy Commissioner in your State or Territory.
Overseas Transfer of Data
We will not transfer your personal information to an overseas recipient unless we have your consent or we are required to do so by law
Please direct any queries, complaints, requests for access to medical records to: The Practice Manager.
Cairns Skin Cancer Clinic is a teaching practice affiliated with James Cook University’s School of Medicine and University of Newcastle.
Dr. Gordillo has worked extensively in both Australia and overseas. Dr. Gordillo graduated from the University of Sydney in 1994 and gained his fellowship with the Royal Australian College of General Practitioners in 1998. He is an examiner for the RACGP. Since moving to Cairns in 2005 he has become increasingly involved in skin cancer medicine, obtaining his Certificate of Advanced Skin Cancer Surgery, Certificate of Skin Cancer Medicine, Advanced Diploma of Skin Cancer Medicine & Surgery and Diploma of Dermoscopy (SCCA). Dr. Gordillo is a member of the Skin Cancer College Australasia.
Dr Gordillo has gained his Fellowship of the Skin Cancer College Australasia . The Skin Cancer College Australasia is a peak body representing skin cancer practitioners in Australia and New Zealand.
The Fellowship is a significant achievement requiring a strong commitment to further study, assessment and skin cancer clinical practice over a long period of time.
Your first point of contact at the Cairns Skin Cancer Clinic, Di is a wealth of nursing and management experience. Di holds a Diploma of Management and a Cert IV in Business. Di is a Certified Practice Manager with the Australian Association of Practice Managers. Di is a member of Australian Association of Practice Managers, Australian Practice Nurse Association and Skin Cancer College Australasia.
Monday to Friday: 8am – 5pm
phone 07 4051 2828
office 3/163 Lake St, Cairns, QLD 4870
fax 07 4051 6898
This email service is not checked regularly.
If your email is in regard to appointments, patient information or you need to contact the clinic please telephone our reception staff on 40512828 to discuss your enquiry.
For your privacy, the clinic does not accept nor does it send any patient information via email.
All patient requests are to be sent via fax or mail.
© Cairns Skin Cancer Clinic